I found the problem, i am now able to see my 3 familiars in my familiar bag. what i did was update the game.. let me go back a bit... my pc was running into a power issue and is going in for repairs, so i had to steal my kids pc til mine is fixed.. so sad for my kids... they understand... i hope... anyways.. found that the game was on version 14. the newest update is on version 20. i just had to let my pc... well my kids pc download it since it was kinda slow on the login page. i notice it was 0/439 it took about 30 minutes to get it all downloaded. everything is at where it should be. I hope this message helps our fellow Icarusians..