Name change failure

Discussion in 'General' started by Bemo, Jul 12, 2018.

  1. Bemo

    Bemo Newbie

    Joined:
    Aug 14, 2017
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    3
    Gender:
    Female
    Location:
    Waco, Texas
    @SubZero
    I'm trying to change my name at the beautician like the voucher tells me to do but when I try to change my name I get an error and it won't let me. I have already verified that the name is available by checking with a new character (didn't create the new character just went to the cusomization to check) and the name is available to use. Is this a bug or can we not change our names even though we have the change name voucher in game? ScreenShot 2018-07-12 (08-09-50).jpg ScreenShot 2018-07-12 (08-11-56).jpg
     
  2. Valaria

    Valaria Active Member

    Joined:
    Sep 3, 2016
    Messages:
    344
    Likes Received:
    80
    Trophy Points:
    28
    Gender:
    Female
    There's certain things that could cause it
    Did you change your name in the past 2 months already?
    Maybe the name was taken before and the char got deleted. Name will still be kept in the system for a while then.
    Did you try to relogg? Sometimes that makes it work too
     
  3. Bemo

    Bemo Newbie

    Joined:
    Aug 14, 2017
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    3
    Gender:
    Female
    Location:
    Waco, Texas
    I've tried relogging, and no I haven't changed my name before. I've checked already with verifying the name by seeing if it was taken on character customization and it says it's available​
     
  4. Bemo

    Bemo Newbie

    Joined:
    Aug 14, 2017
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    3
    Gender:
    Female
    Location:
    Waco, Texas
    @SubZero It's been 2 weeks and I'm still getting the error when I try to change my name, can someone please help me with this as wel as the akrat box reward from the mentorship??​
     
  5. Bemo

    Bemo Newbie

    Joined:
    Aug 14, 2017
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    3
    Gender:
    Female
    Location:
    Waco, Texas
    Bump. Still no reply yet no help, is a GM even looking at the forums anymore?
     
  6. Bemo

    Bemo Newbie

    Joined:
    Aug 14, 2017
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    3
    Gender:
    Female
    Location:
    Waco, Texas
    Bump..
     
  7. SubZero

    SubZero Administrator Staff Member

    Joined:
    Feb 21, 2016
    Messages:
    906
    Likes Received:
    237
    Trophy Points:
    43
    Gender:
    Male
    Tell me the character name you want to have?
     
  8. Bemo

    Bemo Newbie

    Joined:
    Aug 14, 2017
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    3
    Gender:
    Female
    Location:
    Waco, Texas
    Trying to change it to Eyeclops. I've gone into character creation to see if the name is available and it's available but no matter what I do it won't let me change my name.
     
  9. Bemo

    Bemo Newbie

    Joined:
    Aug 14, 2017
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    3
    Gender:
    Female
    Location:
    Waco, Texas
    I checked an hour ago and the name is still available and it is still not letting me change my name..
     

    Attached Files:

  10. Bemo

    Bemo Newbie

    Joined:
    Aug 14, 2017
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    3
    Gender:
    Female
    Location:
    Waco, Texas
    3 weeks and this is still not resolved, am I ever going to be able to change my name? If nothing is going to be done about this issue then give me my 100 elluns back that I wasted on a name change voucher...

    @SubZero @Younha
     
  11. SubZero

    SubZero Administrator Staff Member

    Joined:
    Feb 21, 2016
    Messages:
    906
    Likes Received:
    237
    Trophy Points:
    43
    Gender:
    Male
    Sorry, i had a lot to do. Someone in NA Server had that name but deleted it. That's why the name change didn't worked. I enabled the name. You can take it now.
     

Share This Page