Name change failure

Discussion in 'General' started by Bemo, Jul 12, 2018 at 4:16 PM.

  1. Bemo

    Bemo Newbie

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    @SubZero
    I'm trying to change my name at the beautician like the voucher tells me to do but when I try to change my name I get an error and it won't let me. I have already verified that the name is available by checking with a new character (didn't create the new character just went to the cusomization to check) and the name is available to use. Is this a bug or can we not change our names even though we have the change name voucher in game? ScreenShot 2018-07-12 (08-09-50).jpg ScreenShot 2018-07-12 (08-11-56).jpg
     
  2. Valaria

    Valaria Active Member

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    There's certain things that could cause it
    Did you change your name in the past 2 months already?
    Maybe the name was taken before and the char got deleted. Name will still be kept in the system for a while then.
    Did you try to relogg? Sometimes that makes it work too
     
  3. Bemo

    Bemo Newbie

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    I've tried relogging, and no I haven't changed my name before. I've checked already with verifying the name by seeing if it was taken on character customization and it says it's available​
     

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