Rack Switch Replacement (Packet Loss) (THE DISCONNECT PROBLEMS WILL BE FIXED TOMORROW).

Discussion in 'News and Updates' started by SubZero, Aug 27, 2016.

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  1. SubZero

    SubZero Administrator Staff Member

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    About the issue, please read it. It will be fixed tommorow..



    We've identified (through customer reporting and nightly testing) an intermittent packet loss issue towards one of our racks in Amsterdam/DBA facility. This issue is happening since Aug/26 at random times/intervals.

    Currently, we've scheduled with our team, the maintenance window to replace the rack switch and the optical fibers of the 2x10 Gbps set.

    The scheduled time for the replacement procedure is between : Aug/27 23:30 to Aug/28 02:00 (CEST).

    ** There will be disconnections, packet loss or downtimes during this maintenance, since all cables will be replaced, please make sure to warn your users/customers. **
     
  2. Younha

    Younha GameMaster Staff Member GameMaster

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    Should be over now, and the DC issues should be fixed!
     
  3. Patryk001316

    Patryk001316 Active Member

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    Working fine, thanks for a quick reaction ;)
     
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